Our Policy
RefundPolicy
STANDARD REFUND TERMS
Products purchased from Domains52 may be refunded only if canceled within 30 days of the date of the transaction.
Note: Due to their nature, cryptocurrencies, tokens and digital assets are generally irreversible and their exchange rates are highly volatile and transitory. We can not be responsible for any risk including but not limited to exchange rate risk and market risk.
Note: If a refund back to the original payment method is not possible, a refund to your Domains52 balance can be offered as an alternative.
“Date of the transaction,” for the purpose of this Refund Policy, means the date of purchase of any product or service, which includes the date any renewal is processed by Domains52 in accordance with the terms and conditions of the applicable product or service agreement. You may cancel a product at any time, but a refund will only be issued if cancellation is requested within the refund timeframe specified for the applicable product, if available at all. Note: Some products have different policies or requirements for a refund associated with them, including some products that are not eligible for a refund under any circumstance. Please see below for refund terms applicable to such products:
PRODUCTS AVAILABLE FOR REFUND UNDER STANDARD TERMS
Hosting all Plans
PRODUCTS NOT AVAILABLE FOR REFUNDS
Domain Registration
REFUNDS FROM BALANCE
Over-funded balance can be refunded within 30 days of the payment that resulted in the over-funding. In special cases, other payments can be refunded instead of the original payment if the 30-day time-frame can be applied to those payments.
